Jana Moser Moore named director of Office of Veteran Services
In her new position, Moore provides oversight and leadership for OVS and the Veterans Resource Center (VetZone). Veterans and military-connected students work with OVS for the certification of Veterans Affairs educational benefits and to connect with financial, academic, and social resources necessary for a successful transition to and through their course of study at Virginia Tech.
“I am excited to now be with the Office of Veteran Services,” said Moore. “The population we serve is a diverse mix of veterans, reservists, National Guard, active duty and dependent students. Their overall goals and needs for support are very similar, yet they come from different backgrounds.
“Services and support for them requires an acknowledgement of those varied experiences and perspectives. I look forward to working with these students to maximize their Virginia Tech experience.”
Reporting to the associate vice provost for student success initiatives, Kimberly Smith, Moore serves as an advocate and works in collaboration with several other offices on and off campus to facilitate students' college transition, enrollment, and academic achievement.
“Jana brings a depth of knowledge and experience to the leadership of the Office of Veteran Services,” said Smith. “She is passionate about bridging the student experience between higher education and the military. Jana will be an integral part of our team as we work together to ensure a successful college transition for veterans and military-connected students.”
Moore began her professional career in military education, teaching enlisted personnel skills to improve test scores to assist in their goal of changing their military occupational specialty. Stationed with her husband in Germany, she also taught a German language and culture basic skills class to incoming soldiers.
“While assisting service members with their education, I learned so much about how the military works,” Moore said. “It was such a pleasure to see them reach their goals while working, deploying, and juggling school and family.”
Moore later moved into academic advising and policy work with institutions of higher education located on Fort Bragg. Her professional experience then grew to encompass management, SOC (Servicemembers Opportunity College) compliance, federal tuition assistance reporting, the GI Bill, policy writing and registrar responsibilities.
Moore earned a bachelor’s degree from the University of Southern Mississippi and a master’s in education from the University of Oklahoma. She has over 20 years of experience in higher education including policy and regulations, academic advising, staff training, and supervision.
Written by Chenaye Blankenship