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Important update about FSA claims deadlines for last plan year

From: Human Resources

On July 29, 2024, Virginia's Department of Human Resource Management (DHRM) Office of Health Benefits was notified of an error at Inspira, the Flexible Spending Account (FSA) program vendor. It was determined that the oversight may impact employees enrolled in FSA plans who have remaining balances in one or both FSAs (Medical and/or Dependent Care).

Employees were erroneously mailed letters referencing a company called CHOP, which is another client of Inspira. The letter incorrectly stated that the deadline to spend funds is September 15, 2024. Inspira is taking action to communicate to affected employees regarding the error and to provide accurate information.

As a reminder, for Commonwealth of Virginia FSA plans,

  • The deadline to spend funds from the last plan year was June 30, 2024
  • The deadline to file claims and submit documentation for the last plan year is September 30, 2024.

No action is required by employees regarding this situation. The state Office of Health Benefits will continue to monitor the situation and provide updates, as necessary.

For more information or questions regarding this incident, contact Inspira at 1-855-516-8595.

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